Allocations & Intake Officer

  • Type of Employment: Full-Time
  • Location: Western Suburbs of Melbourne, VIC
  • Reports to: Operations Manager
  • Attractive Salary and Benefits

ABOUT US:

Momentum Community Connections exists to encourage participation, promote inclusiveness, and create community connections by providing a wide range of support services and programs to Victorians aged between the ages of 17 and 65 living with disability to lead an independent and happy life.

ABOUT THE POSITION:

The Disability Support Worker is responsible for delivering support services aimed at enhancing the living, social and recreational skills of people with a disability. Community inclusion, independence, decision making and personal choice should be promoted through these supports, with a focus on individual needs.

Key responsibilities include, but are not limited to:

  • Provide advice regarding NDIS plans and develop service agreements against participants’ individual funding plans.
  • Intake new referrals and participants
  • Respond to enquiries regarding NDIS services related via telephone, email or online.
  • Monitor PRODA daily for new plans and update participant records
  • Manage participant services and support worker rosters efficiently to meet participant requirements.
  • Ensure mandatory documents remain current

WHAT DO YOU NEED?

Essential:

Highly Desired:

  • Qualifications and/or experience in managing NDIS participants intake, engagement, and care planning processes.
  • Cert III or IV Individual Support, Mental Health, Aged Care, Community Services, Disability Work or similar.
  • Previous experience in rostering, scheduling, and administration in a highly reactive environment

HOW TO APPLY:

  • Please email info@momentiumndis.com.au including a resume and cover letter.
  • For any enquiries contact Robert Holloway on 0428 670 199.